Set it and forget it: start sending review requests in less than 3 minutes.
See how RevYou helps service businesses add customers, bulk import lists and send review requests automatically.
Key Capabilities
Step 1: Add Customer
Add individually in seconds or upload a CSV list of completed jobs.
Step 2: Automated SMS
Polite, personalised message delivered directly to the customer's phone.
Step 3: Smart Routing
5-star ratings route to Google; 1-4 stars route to your private inbox.
Step 4: Polite 48h Reminder
One respectful follow-up if they haven't reviewed yet, with 30-day cooldown.
Frequently Asked Questions
How does the 3-step review flow work?
Step 1: Add customer name and phone number. Step 2: RevYou sends an automated SMS invite. Step 3: Happy customers leave a Google review, while constructive feedback is delivered to your private inbox.
Do customers need to download an app?
No. The review request is sent via standard SMS and opens on any mobile browser. It takes less than 5 seconds to rate.
Can I customise the SMS wording?
Yes. You can customise message templates using dynamic tags like customer name and business trading name.
Does RevYou comply with Google Review policies?
Yes. RevYou is strictly compliant with Google's review guidelines. All eligible customers have the freedom to leave a public review, no incentives or discounts are offered, and customers choose their own rating and comments.
What happens if a customer has a negative experience?
If a customer rates 1 to 4 stars, RevYou routes them to a private feedback form that goes straight to your internal inbox. This allows business owners to resolve issues immediately before public negative reviews are published.
How much does RevYou cost?
RevYou starts with a 14-day free trial (20 included SMS requests, no credit card required). Paid subscriptions start at £29.99/month for Starter (50 requests/mo), £49.99/month for Growth (100 requests/mo), and £99.99/month for Pro (250 requests/mo).